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How do I create a ticket in SILAB?

Open Tickets, click Create ticket, fill in the form, then save.

  1. Open the Tickets section.

    Tickets section

  2. Click Create ticket.

    Create ticket button

  3. Fill in the form:

    Field What to enter
    Title A clear title for the ticket
    Type The type of ticket
    Priority The priority level and the due date
    User The assigned person (optional)
    Control Report and data types To link if needed
  4. Click Save.

    Ticket form and Save button